Course Introduction

FM practitioners are facing increasing job-related challenges in Malaysia such as labour shortage, reduced budget to run operations, changing technologies which disrupt the way FM operates.
Most of us learned FM on the job but with fast changing world, this is not good enough.

This session is important because FM practitioners can

• Learn useful knowledge to run FM operations more efficiently

• Be introduced to new technologies that can help save costs of operations

• Present better by using financials skills learnt – hence better stakeholders’ alignment

Course Objective

This module is designed to teach what are the important aspects of a successful FM operations.

Course Outcome

This module attempts to explain the following:

1. Role of FM Manager

2. Technical Skills

3. Soft Skills

4. Financial Skills

Course Schedule
Day 1
Introduction :

• Role of Facility Manage

Activity – Group Discussion

 

​Application:

• Technical Skills (Part 1) - M&E Services , Soft Services

• Technical Skills (Part 2) - Staff Services , Projects , Soft Skills

Activity – Soft Skills Requirement Evaluation

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Day 2
Activity – Soft Skills Strength & Weaknesses. Prioritization of individual self-improvement
Application:

• Soft Skills ( Part 1 & Part2 ) 

• Financial Skills for Facility Managers

Wrap Up – Reflections and Certificate Presentations

Who Should Attend

Facility Executives and or Managers already practicing FM who wants to enhance future FM requirements